My delivery




01. How much does delivery cost and how long does it take?
02. Which carrier do you use to send your parcels?
03. My order has arrived damaged, what are my options?
04. How much does delivery cost and how long does it take?
05. Can I track my order?
06. Can I ship my order to another country?



01. How much does delivery cost and how long does it take?

We send all orders with MyPack from Postnord. Standard delivery cost is 59 NOK for all deliveries in Norway. Free shipping when you spend 500 NOK. All orders are shipped within 4 working days (normally within 2 days). It will normally take 1-2 days from the order is shipped from our warehouse until it is delivered to your pick up point. It may a few days longer to ship to the northern part of Norway.



02. Which carrier do you use to send your parcels?

We send all orders with MyPack from Postnord. Standard delivery cost is 59 NOK for all deliveries in Norway. Free shipping when you spend 500 NOK. All orders are shipped within 4 working days (normally within 2 days).



03. My order has arrived damaged, what are my options?

We're sorry your item(s) arrived damaged. We only accept return on damaged goods thorough or online store. Please go to "Exchange and refunds" to learn about our exchange and return policy.



04. How much does delivery cost and how long does it take?

We send all orders with MyPack from Postnord. Standard delivery cost is 59 NOK for all deliveries in Norway. Free shipping when you spend 500 NOK. All orders are shipped within 4 working days (normally within 2 days). It will normally take 1-2 days from the order is shipped from our warehouse until it is delivered to your pick up point. It may a few days longer to ship to the northern part of Norway.

You can track your order on Postnord Mypack homepage to see delivery status and estimated delivery time (https://minside.postnord.no/public-services/tracking/). The parcel is delivered to your nearest pick up point. Du will receive an sms or email when your order has arrived to the pick up point.



05. Can I track my order?

You can track your order on Postnord Mypack homepage to see delivery status and estimated delivery time (https://minside.postnord.no/public-services/tracking/). The parcel is delivered to your nearest pick up point. Du will receive an sms or email when your order has arrived to the pick up point.



06. Can I ship my order to another country?

We are sorry to inform you that we are unable to deliver to addresses outside of Norway.

To place an order for delivery to another country, we invite you visit our international website where you will find a full list of the countries L'OCCITANE is available.